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Subscription and Billing

Plans​

Pressure Pal offers a weekly, a monthly and a yearly plan, and some plan screens also offer a one-time lifetime purchase. The yearly plan starts with a 7-day free trial the first time you subscribe. Not every plan screen shows the same combination, so the plans you see when you tap a locked feature are the ones open to you. Prices are shown in the app in your local currency and differ by country.

On iPhone, the lifetime purchase appears on one plan screen only: the one that opens by itself the second time you use the app after installing it. The plan screens you reach later, by tapping a locked day, a location or a report, do not include it. If you missed it and would like lifetime, write to hello@pressurepal.app.

All plans unlock the same features: the full week ahead on the chart, past days and all recorded data, PDF and CSV reports, other locations on iPhone, and the Apple Watch chart. What is free and what is paid is listed on the About page.

Payment is handled by Apple (App Store) or Google (Google Play). We never see your card details.

Free trial​

The trial runs for 7 days. If you do not cancel before it ends, Apple or Google charges the yearly plan automatically. Cancelling during the trial keeps the paid features until the trial ends and costs nothing. The trial is available once per Apple ID or Google account. If you subscribed before, the plan is offered without a trial.

Cancelling​

Cancelling stops the next charge. You keep the paid features until the end of the period you already paid for.

iPhone

  1. Open the iPhone Settings app.
  2. Tap your name at the top.
  3. Tap Subscriptions.
  4. Tap Pressure Pal, then Cancel Subscription.

Deleting the app does not cancel the subscription.

Android

  1. Open the Google Play app.
  2. Tap your profile picture, then Payments and subscriptions, then Subscriptions.
  3. Tap Pressure Pal, then Cancel subscription.

Refunds​

Refunds are issued by Apple or Google, not by us, because they process the payment.

If your request is turned down and you think it should not have been, write to hello@pressurepal.app and we will help.

Restoring a purchase​

If you reinstalled the app or moved to a new phone and it shows the free version:

  1. Make sure you are signed in to the App Store or Google Play with the same account that bought the subscription.
  2. In the app, open any locked feature (for example tap a day next week on the chart). On the plan screen tap Restore Purchases.
  3. If you see "Nothing to restore", the store account is not the one that paid. Switch accounts and try again.

The app asks me to subscribe but I already pay​

  1. Close the app completely and open it again. It re-checks your subscription every time it comes to the foreground.
  2. Confirm the subscription is active: iPhone Settings > your name > Subscriptions, or Google Play > Subscriptions.
  3. Use Restore Purchases as described above.
  4. If it still shows the free version: sign in with Apple (or Google on Android) in Settings so your entries are backed up, wait a few minutes, then delete and reinstall the app and restore again.

If none of that works, email hello@pressurepal.app with the email you used in the app and a screenshot of the subscription page, and we will look at it.

Switching plans​

  • Between monthly and yearly: pick the other plan on the plan screen. Apple and Google switch you at the end of the current period, so you are not charged twice.
  • To the lifetime purchase: lifetime is a separate one-time purchase, so cancel the subscription first (see above). Since the plan screens you can open yourself do not show lifetime (see Plans), write to hello@pressurepal.app and we will help you get it. If you recently paid for a year, write to us before buying and we will find a fair way to do it.

Family Sharing​

The yearly plan, the monthly plan and the lifetime purchase are all set up for Apple's Family Sharing, so one purchase can cover everyone in your family group. Turn on Purchase Sharing in iPhone Settings > your name > Family, and the others in the group can install Pressure Pal and get the paid features with their own Apple ID. Each person still keeps their own entries, their own symptoms and their own locations. Only the payment is shared.

If you bought lifetime a long time ago, you may have one of our earlier lifetime products, which could not be shared. Write to hello@pressurepal.app and we will check which one is on your account.

On Android, purchases go through Google Play, which handles sharing differently. Write to us before buying if you want one purchase to cover more than one person, and we will check what is possible for your account.

Offer codes​

If we gave you an offer code, redeem it on iPhone inside the app. Scroll to the bottom of the main screen and tap Settings, then scroll to the bottom of the Settings screen. Enter Offer Code sits just above the version number, and tapping it opens Apple's redeem box. You can also open the redeem link we sent you. The app checks your purchases again right after.

The code does not go anywhere in the symptom journal, and you do not need one to use the app. If a code is refused, write to us and say where you got it.

Keeping your data​

Your entries are stored in your account, not in the subscription. If you cancel, you keep everything you logged and can still add new entries. You just lose access to past days and reports until you subscribe again. To make sure your data survives a new phone, sign in with Apple (iPhone) or Google (Android) in Settings.